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Client Reviews and Testimonials
Read what others are saying about Retractable Awnings. Retractableawnings.com® has received written approval from each customer below authorizing the use of their name, comments, and location. Retractableawnings.com® has, in addition, received approval to publish these comments online.
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We are amazed at the quality and strength of your aluminum electro statically powder coated non-rusting frame. Now, we understand why you offer a 25-year non prorated frame warranty. We lived in Paris for many years, so we know our folding arm awnings and this is hands down the very best folding arm awning we have had.
Your name says it all "Retractableawnings.com" – You have the name and you have a wide range of residential and commercial awnings. What a wonderful combination. We had a really bad storm with winds of about 45mph and our retractable patio and deck pergola cover survived in the open position. Awesome product!
As a Professional & Structural Engineer (P.E./S.E.), I researched my motorized retractable awning purchase online by completing my own detailed retractable awning review. Subsequent to my review, I was no longer skeptical about purchasing online from Retractableawnings.com. I had 2 local companies visit my home and realized that you guys knew more than both of the local companies combined! You offered much better quality than both. I am thrilled with the installed electric retractable awning.
I received wonderful service from Eric using Retractableawnings.com live help. Eric answered all my questions professionally and courteously. I was so impressed with his knowledge and excitement for our window awnings that I placed my order immediately. I know I chose the best online provider of retractable window awnings.
Morris, I wanted to let you know that our water-resistant awning survived the 150 miles an hour winds of hurricane Katrina in Pass Christian, MS. It looks almost brand new from the outside. All we did was remove the front bar valance prior to hurricane Katrina. I can send a picture of it if you like. Thank you so much for sending me the replacement wind anemometer.
My architect found you guys online and recommended one of your retractable sun awning canopies. I considered you and Sunsetter and noted that your products are far superior in quality, you have a much wider range of fabric colors and you have engineering certifications on the frame and fabric (which means higher quality) and motion sensors, sun sensors, and rain sensors. Morris provided incredible service prior to and after the sale. Merci from Canada.
I found your website on an awning forum. My wife and I then completed a thorough retractable awning comparison. Now that the retractable awning is installed, and we have been using it for several years, there no doubt that Jill and I purchased the highest quality retractable awning brand available online from Retractableawnings.com. Now, our kids and pets are cool all year long.
I wanted to let you know that I received my replacement parts last week for my premium motorized shade retractable awning which I purchased from your company a few years ago. It's rather windy here in the Pacific Northwest at times. Although the wind sensor has worked flawlessly, the wind can be extreme and sudden and nothing will protect like manually retracting the awning when the forecast includes this type of weather. With that said, a few weeks ago severe and sudden gusts broke the die-cast pitch-adjusting register parts. I was encouraged to see you were still in business and left a phone message on a Saturday. Not only did Morris call me back that day, but he knew exactly what I needed and got the order on the books and shipped the parts the following business day. I received the parts a few days later and easily repaired the awning with the instructions provided. Two things were apparent in this process: Your company provides excellent customer service and the quality of your premium retractable shade awning was worth the extra cost over other lesser quality awnings. I have included a few photos of the awning on the front of my home. Deck and slider face south; the awning keeps the front of the house so much cooler in the summer and adds lots of curb appeal to my home! Just wanted you to know I am a very satisfied customer Thank you :)
Our son helped install the electric awning and it was a "breeze". Thank you for providing detailed measuring instructions, installation instructions and wiring diagrams for our electric awning...........it made the installation proceed very smoothly.
The #1 feature we like is the remote control that works with the wind sensor and sun rain sensor. We live on the ocean and have a western exposure so the afternoon sun was brutal before we installed our home awnings. It is like magic..........when the sun rises, the awnings open and when the sun sets the house awnings close. The rain sensor also works like magic...........when it begins to rain, the home awnings close so our fabric does not collect water on it. I found a great handyman on the find an installer section of your web site to install my awnings. Thank you for being so professional in answering our questions via e-mail.
I consider spending over $3,000 an important long-term decision for retractable canopy awnings. After verifying the Better Business Bureau A+ rating for Retractableawnings.com and the fact that you had no active complaints, as well as your A rating on Angieslist.com, I decided to buy online. I always review the rating of a company or vendor prior to making my large dollar amount purchases online - simply the smart thing to do. I have had all five retractable canopy awnings now for 4 years and they are in perfect condition. I now realize I made a great long-term decision. Thanks to the team at https://www.retractableawnings.com
I was impressed by the memberships you have in the American Institute of Architects, the American Society of Landscape Architects, the Professional Manufacturers Awning Association and the IFAI and also that Retractableawnings.com is a Somfy motorization platinum level expert. The section of your website allowing us to compare all the different models is invaluable and made it really easy for my husband and me to choose the correct model to meet our needs.
Your web fabric search feature allowing my contractor and I to look through only the fabric colors and patterns I was interested in was a big-time savings. Instead of reviewing over 400 fabrics, I was able to narrow the choice down to 20-25. Of those 20-25, we requested 5 actual samples and ordered the best color option for our retractable patio awning from those samples. We could not have chosen a better fabric or company!
Your canvas retractable awning "choose your awning product finder" was a great help in finding the best product type and model for our situation. We had two questions that you answered via email the same day. We are thrilled with our retractable canvas awning and have already recommended you to two friends in Caracas. Trabajo excelente.
Our previous awning vendor went out of business 8 days before our annual company "Celebrate Spring" party, leaving us with no shade to cover approximately 100 employees and guests. On extremely short notice, Morris at Retractableawnings.com provided impeccable service......the large retractable awning was installed the morning of the event. Potential clients that were at the party love the retractable awning. We installed three of your retractable awnings for guests that attended the party.
I just had to write you a note and tell you what a pleasure it was to deal with your whole staff. The online live help salesperson was very informative and completed a 3D rendering to show me what my rv awning would look like using three different fabrics. We are very satisfied with our rv awning and definitely will recommend Retractableawnings.com
I recently ran across the fabric samples you sent me. I am returning them in this envelope. Our retractable lateral arm awning turned out great and helps a lot with blocking the sun and heat in the late afternoon.
The energy study, retractable patio pergola cover system specifications and technical fabric information on your website were extremely helpful. This information allowed me to specify your retractable patio pergola cover system for my client in the Bay area. Thank you for making the information easily accessible.
My daughter graduated from college in June. I wanted to let you know that we used your power motorized awnings for her graduation party at our house. Some of our guests commented about how much cooler it was under the power motorized awnings. Two guests asked for your contact information and I gave it to them from the little label attached to the valance. Thanks for shipping when promised. Bravo Retractableawnings.com.
I was impressed with the video that I viewed on the DIY network channel where your client in San Francisco installed the retractable patio awning himself. I also read the article in Popular Mechanics magazine where Retractableawnings.com was quoted regarding retractable patio awnings......I called for more information on making our deck waterproof using your retractable deck / patio pergola cover.......Tons of rain here in Seattle and it NEVER leaks. Purchased it. Love it. Our neighbor will be purchasing the same model.
Hi Morris, I would like to thank you and your motor manufacturer Somfy for standing by your product's warranty. I have and will continue to talk about your fine product when people ask where I got it from. I have always told them yes you pay a little more for a high-quality awning but I always say you get what you pay for. In the long run, it is less expensive than replacing other awnings every 1 to 3 years. I always knew your product was very high quality but now I know first hand that you stand 100% behind it. Please pass this on to your motor manufacturer so they also know how I feel. Again thanks a lot for handling this matter in a very professional manner. The new motor is installed and working fine. Gene VanDuser 10/1/2018
Simply marvelous, impeccable and flawless are a few of the words to describe my full cassette, Venezia model retractable awning. My husband and I advocate Retractableawnings.com without a doubt or any reservation.
Retractableawnings.com customer service is excellent. Morris located the original purchase order from over 10 years ago and was able to confirm the needed parts and availability. Definitely will use Retractableawnings.com again.
Outstanding caliber Roma model retractable folding lateral arm awning; Superior service prior to and after shipping and receipt; Very easy to navigate and informative website with tons of educational information and blogs; 5 hearts without a doubt!
The retractable awning is excellent quality & very heavy duty, commercial grade. There were hundreds of fabrics and several frame colors to choose from and many options for operation of the awning. Very customizable product. I didn’t see this many options from any other vendor. I am really happy with the service & selections I made & the Italian mastermind design of my purchase. I expect to get a lot of years out of it :)
Very happy and impressed with our top caliber retractable arm awning. Motorized with a wind sensor, a sun sensor & a rain sensor. Excellent twenty-five-year non-prorated frame warranty. Very happy with the whole experience from purchase to completion. Kudos to the team at Retractableawnings.com
When I first called RetractableAwnings.com, I was greeted by Maureen a lady with a beautiful accent. I asked for the sales department and was transferred immediately. Eric the salesperson was very helpful, pleasant and most importantly extremely informative. Eric told me he has 30 years experience, and it showed! Now that the Palermo Plus model awning has been installed by my handyman, I can't tell you how satisfied we are. RetractableAwnings.com offers a 25-year frame warranty (the longest I could find), was competitively priced for superior quality and offered me outstanding customer service from beginning to end. Actually, this is not the end as I plan to order another for my business storefront. Call RetractableAwnings.com today......You won't be disappointed!
The 3D renderings that Eric sent me (one solid fabric and one striped fabric) by email showing different options for our retractable awnings are incredible. Those renderings allowed my elderly mother to choose the fabric color, trim color and scallop design very easily. Fast, friendly and convenient (since the closest awning company is very far from home) and we did not need to leave our house to make the purchase.
Thank you so much for e-mailing me your lead technician's mobile phone number. He was able to answer my questions regarding the wiring of the retractable house awning motor, rain, sun and wind sensor for my client here in Chicago. Rocky, your technician is a tremendous asset to your organization.
We love our new deck awning. We purchased a very large retractable deck awning at 38-foot wide and 13-foot 2-inch projection and it was about one quarter the cost of permanent construction and provides the same amount of shade, UV (ultraviolet) and glare protection. We also love the fact that we can have shade when we want it and sunlight when we want it (on overcast days). We have and will continue to refer www.retractableawnings.com to our family, friends and co-workers. Great job!!
Your website Retractableawnings.com is definitely without exception the very best retractable residential awning website on the Internet. You have so much information, like your side by side comparisons, that helped make the purchase very simple. Whoever designed your website must be a genius.
You awning was not cheap. I could tell from your website it is a European designed and manufactured awning and not made or designed in China. I definitely did not want to purchase a cheap awning that in the long term I would most likely have problems with. I found out a month after purchasing my large retractable awning direct from Retractableawnings.com that my neighbor purchased two awnings from you 16 years ago and his retractable awnings are still in outstanding condition.