• palermo-plus

    Retractable Patio & Deck Awnings

    Designed for sun, UV, glare & heat protection, LIGHT rain & wind up to +-20 mph (when extended) and no higher. The product type is water RESISTANT, not WATERPROOF. For residential & commercial patios, decks, courtyards, restaurants, hotels, wedding events, nightclubs, pubs, swimming pools, hot tubs & open entertainment areas.

  • sassari-product

    Retractable Patio & Pergola Covers

    Designed for sun, UV, glare & heat protection, HEAVY rain & HIGH winds up to over 100 mph/160 km/hr. System & Ferrari fabric are waterPROOF meaning no water enters. For residential, commercial, institutional and government patios, decks, courtyards, restaurants, hotels, wedding events, nightclubs, pubs, swimming pools, hot tubs & open entertainment areas.

  • trieste-side-arm-awning

    Retractable Window Awnings

    Retractable canopy awnings are designed for sun, UV, glare, heat protection and LIGHT wind and LIGHT rain. Solution dyed acrylic fabric used on this product type is water RESISTANT. Can be wall mounted outside any commercial, governmental, institutional or residential window or door opening.

  • parma-vertical-drop-screen

    Retractable Screens

    Designed for sun, UV, glare, heat protection & LIGHT to MODERATE wind (depending on fabric & model used) and HEAVY rain (depending on fabric & model used). For residential, commercial, governmental and institutional applications, wall mounted OR mounted on to posts around the outside of a pavilion, pergola or gazebo. Fabric can be water RESISTANT.

  • pisa-retractable-canopy

    Retractable Canopies

    Retractable canopy awnings are designed for sun, UV, glare and heat protection, LIGHT wind and LIGHT rain. Solution dyed acrylic fabric used on this product type is water RESISTANT. Can be wall mounted outside any commercial, governmental, institutional or residential window or door opening.

  • torin-retractable-free-standing-awning

    Free Standing Retractable Awnings

    Free standing awnings are designed for sun, UV, glare, heat, LIGHT wind and LIGHT rain protection. Solution dyed acrylic fabric used on this product type is water RESISTANT. Retractable free standing awnings can be floor mounted in almost any residential, commercial, institutional or government location.

Terms and CONDITIONS

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Terms & Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://Retractableawnings.com/ website (the "Service") operated by Retractableawnings.com Inc. ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property

 

Complaints

The Service and its original content, features and functionality are and will remain the exclusive property of Retractableawnings.com Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Retractableawnings.com Inc.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Retractableawnings.com Inc.

Retractableawnings.com Inc. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Retractableawnings.com Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

 

Indemnification

You agree to defend, indemnify and hold harmless Retractableawnings.com Inc. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability

In no event shall Retractableawnings.com Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Retractableawnings.com Inc. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

UpProduct options

Retractableawnings.com Inc. highly recommends the purchase of options such as backup manual override, a wind sensor, a motion sensor and a rain/sun sensor. Retractableawnings.com Inc. is not responsible for injury to a person or damage to property or to the product itself resulting from either not purchasing or not using one or more of the above items.

Payments and refunds

All orders are to be paid for in full in advance due to the custom made nature of our products. That is, all payments must occur in full when an order is placed. In addition, all sales are final and all orders cannot be cancelled under any circumstances as all of our products are custom made and cannot and will not be used for another customer. Once payment is tendered (regardless of the method of payment) the order is considered non-cancellable and cannot be cancelled under any circumstances.

Production and delivery time

Retractableawnings.com Inc. production and delivery times as stated for each model on Retractablawnings.com are approximate and cannot and will not be guaranteed either verbally or in writing.

Faulty product under warranty

Should a client of Retractableawnings.com Inc. have a defective part / component that is under warranty, the client will need to return the part / component to be tested prior to a replacement being shipped. Retractableawnings.com does not pay for shipping of a new part / component labor / trip charges incurred by a local installer / contractor due to a faulty / defective part. This is standard practice in the awning/sun protection industry.

Complaints

If an existing customer files an online complaint on any review or other website FOR NO VALID REASON then the warranty on the entire product purchased (including installation if applicable) is automatically void until the complaint is removed per customer request. Retractableawnings.com cannot and will not initiate a removal request. This removal request MUST be from the customer.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Florida, United States, without regard to its conflict of law provisions. The user and Retractableawning.com Inc. agree to submit to the personal & exclusive jurisdiction of the court system located within Miami Dade County in the State of Florida.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.