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Each RetractableAwnings.com product is assembled to your specifications, using your selected colors, fabrics, and options. Each component within a RetractableAwnings.com product has its own manufacturer’s warranty. The details and terms of each available component are listed below.
Unless explicitly stated otherwise, all warranties are non-prorated. This means that the manufacturer assumes all product costs (except shipping and labor) associated with replacing any damaged or defective component.
All models of lateral arm retractable awnings, retractable patio and deck pergola covers, retractable roof and rotating louver roof and other retractable covering systems have a full 25-year, non-prorated warranty. This covers any potential defect in the frames, posts/pillars of the awnings, including (where applicable) drainpipes, guttering, and other structural elements.
Depending on the retractable awning or retractable patio and deck pergola cover system chosen, it is possible to include manual cranks, motors, manual override motors, remote controls, and sensors for motion, wind, sun and rain along with a module to control the awning and set timers from and iOS or Android smartphone or tablet. All of the motor and control accessories, from Somfy and Simu are covered by a five-year, non-prorated warranty.
All retractable lateral arm awnings use GORE Tenara thread. Tenara thread is covered by a lifetime warranty against seam separation, meaning that the thread will not weaken or break and cause the awning fabric to separate.
Vertical drop awnings (screens) and patio cover systems do not use GORE Tenara thread. Instead, the fabric of this product type is heat sealed/welded and also covered by a lifetime warranty against seam separation.
Because of the different underlying materials, dyes, manufacturing techniques, and treatments, each fabric line has its own warranty. Most manufacturers offer a 10-year warranty but check with the specific manufacturer and product line to verify the warranty for your selected fabric.
Some of the international name brands Retractableawnings.com offers are listed below:
Ferrari Textiles (France)
3G Mermet (France)